New York City Law Department Emergency Website

** Note: This web page doesn’t auto-update. Please “refresh” it frequently to ensure you have the latest updates. **


Last Updated: Tuesday, July 7, 2020
(Our Emergency Phone, 212-356-1002, also reflects the key info here.)


Law Department Offices

A general work-from-home policy is in effect for all Law Department offices until further notice. Please follow the guidance under New Announcements for any visits to a Law Department office.

Employee Self Service & Text Messages

If you’re not receiving regular Law Department emergency texts, please follow the instructions in the NYCAPS Employee Self-Service User Guide for updating your personal contact information through the City’s Employee Self Service (ESS) Portal.  It’s important that we’re able to reach you!


Please follow the links below for information and guidance about the status of courts during the COVID-19 Pandemic.

New York State Courts

Family Courts in NYC

Southern District of New York

Eastern District of New York

Second Circuit Court of Appeals

Southern District -- Bankruptcy

Eastern District -- Bankruptcy

COVID-19 Updates

Health Topic: DOHMH – Coronavirus

Health Topic: CDC – Coronavirus

Employee Leave Policy & the Coronavirus -- Effective 06/03/20

COVID-19: Safety and Health Guidance for Non-Health Care Workers

Working for NYC Government


New Announcements

Tuesday, July 7, 2020:

During the initial stages of our gradual and staged return to Law Department offices, please keep in mind:


·         Working from home remains the default for most Law Department employees.


·         Law Department employees must have permission from their division chiefs (or their chief’s designee) to go into the office on a particular day, whether working in the office for the day or stopping by for any reason.


·         An employee who has permission to go to the office must complete the Law Department’s health screening questionnaire and confirm having done so by following the top link on the Law Department’s intranet site, in accordance with the agency-wide email from Managing Attorney Muriel Goode-Trufant dated Sunday, June 21, 2020.  This must be done the day of a visit to the office, and should be done only if the employee is visiting the office.


·         Law Department offices are closed on weekends.  Employees may not enter Law Department offices on weekends for any purposes without specific written authorization from their division chiefs or designee and also from Ken Majerus. 


Please also note the links at the left to websites providing updated status for the courts the Law Department practices in most frequently.



Prior Announcements

Wednesday, June 10, 2020:

We’ve posted the latest on the City's leave policy at far left.


The Law Department is proud how we’re continuing to work together, even from a distance, and serving New York City in these challenging times.

Friday, April 10, 2020:


Employee leave policy, effective April 1, 2020, was posted.  That policy has been superseded by the May 1 version, at the left.


Friday, March 27, 2020 (4:30 p.m.):


Please see at left an update link that includes several administrative orders, including an order from 3-19-20 with general protocols for mitigating COVID-19 in connection with court proceedings.


Be well, all!

Thursday, March 26, 2020 (5:00 p.m.):

The Office of Court Administration has provided the following notice: 


In order to mitigate and contain the ongoing spread of coronavirus while at the same time continuing to provide critical emergency relief to the children and families the court serves−the New York City Family Court will hear by remote video appearances and/or by telephone the following matters:

• Child-protective intake cases involving removal applications

• Newly-filed juvenile delinquency intake cases involving remand applications

• Emergency family offense petitions

• Writ applications where there is a court order if custody or parenting time

Additionally, due to the suspension of civil statutes of limitation by the Governor’s executive order 202.8, effective immediately, all new Court filings, either e-filed or hard copy, that are not essential matters, will NOT be accepted.


If you have any questions relating to the coronavirus and the courts, please call the Office of Court Administration Coronavirus Telephone Hotline at 833-503-0447.


We continue embracing our Law Department community and hope you’re staying safe as the situation unfolds.

Friday, March 20, 2020 (1:30 p.m.):


We’ve posted a link to the latest court openings at the left.


We also wanted to let you know that we appreciate and are trying to respond to your feedback, including sending our daily texts later, setting up more support through our new Wellness Committee and the like.


We appreciate your dedication during this, the first week of our unbelievable and incredible “new normal.”  Thank you, truly!  We hope you can take time to be with family and/or friends this weekend.


Take care, and keep following all important protocols relating to washing your hands frequently, taking your temperature, and staying safe!


Thursday, March 19, 2020 (1:15 p.m.):


We wanted to ensure you’re all using the correct CSMAIL link -- We’ve also updated it at far left.


We’re very proud of everyone’s hard work.


Wednesday, March 18, 2020 (11:30 p.m.):


All Law Department staff will be receiving regular requests to take your temperature and stay home if you're sick.  We have an obligation to protect our staff, so we wanted to remind everyone how important it is to stay home if you're feeling unwell.  Coming to work when you are sick is not good for you and it jeopardizes other staff.


If you are not receiving those texts, please follow the instructions in the NYCAPS Employee Self-Service User Guide for updating your personal contact information through the City's Employee Self Service Portal.  It is important that we be able to reach you.


Also, for updated information about the status of State and Federal courts, please see today’s updated link to the left on this page.


Please take care of yourselves!



Tuesday, March 17, 2020 (5:30 p.m.):


We’ve been in ongoing touch with the staff and doing all we can to listen. We appreciate everyone working hard together.


Work from Home:


We know the Mayor has discussed recent “shelter-in-place updates.” Until City Hall or our office advises otherwise, the Law Department continues its work-from-home policy. We’re tweaking protocols to best ensure everyone can streamline their office responsibilities while also balancing their personal ones. We’re very proud how our staff is pulling together despite the challenges.


Corp Counsel Advisories:


Jim Johnson has asked that you:


·         Watch your own temperature. A fever can be an early warning sign that, you can get a baseline of how you are and if you might be getting ill.


·         Watch for other poor health signs. If you’re coughing or sneezing, and you’re not sure if it’s your usual seasonal allergies or other underlying condition, stay home. Don’t come to work. Sore throat and shortness of breath are also key indicators. Check the Department of Health’s web site for the latest (see upper right corner).


·         Check for work messages often. Our situation can change as new details arrive.


·         Check with your supervisor. He or she will advise if you should come in or not. They’ve been coordinating schedules, so our schedules don’t conflict (especially if you’re just coming in to pick up work). We don’t want to unnecessary crowd our office space. Please be careful – and always check first. Use common sense. And take care of yourself!


Whether you come in or not, if you keep yourself healthy, you are making a contribution.


Other Resources:


If you have Leave questions, look for the link at the upper left of your screen.


We’re also working to launch resources ASAP to support everyone in this uncertain time, including a web link and other suggestions on how we can come together, cope with the “new normal” and thrive as a Law Department family.


Do take care ongoing!

Sunday, March 15, 2020 (9:00pm Update):


Good evening, Law Department colleagues. We remain in a challenging time. While the landscape continues to change, we’re committed to obtaining your feedback and addressing your needs. We’re doing our best to respond and to keep you updated with the latest information.


Beginning tomorrow, Monday, March 16th, the office will move to a maximized Work-From-Home plan. This will impact all Law Department locations. Under the plan, most staff will work remotely until further notice. Although the agency is aggressively cleaning and disinfecting our workspaces, this plan will help us optimize “social distancing."


We realize that this announcement, coming on a weekend, will lead to many questions about assignments, access to technology, timekeeping, leave, supervision, reporting, retrieving work materials from the office and more. Executives and supervisors are currently working through the details as fast as possible. We recognize that you understand this. We’ll keep you advised, on a rolling basis, as we operationalize procedures. We understand your concerns and will address them in the most efficient way possible.


We’ll continue posting the latest developments, but we wanted to keep you advised meantime.


Going forward:


1. Please monitor your office e-mail tonight, Monday and ongoing.

2. If you don’t have a Law Department mobile device, please check your e-mail using the CitiServe Outlook Web Access (you can find a link and instructions on this page).

3. Share your questions, concerns and suggestions with your supervisor.    


This is a significant change for our agency. We’re grateful for your cooperation, dedication and unwavering commitment. We’ll get through this together!



Sunday, March 15, 2020 Announcement, 10 a.m.


For an important coronavirus update, please check your office e-mail. Corporation Counsel Jim Johnson issued an update (“Notification: New COVID-19 Positive Test and Remediation Process”) on Saturday evening (3/14/20) at 9:46 p.m. Additional emails may follow today.  


If you do not already have remote access to your office e-mail, you do so by clicking the "CitiServe Outlook Web Access" link located to the right of this screen under “Useful Links,” and then log into your account. Your username is NYCLAW\(your Law Department username) (e.g. NYCLAW\jdoe), and your password is your regular Law Department password.



Friday, March 13, 2020 Announcement, 7 p.m.


You’re on the Law Department’s Emergency Website home page. We realize that staff are understandably concerned about the coronavirus. We’ll continue to advise on key developments. We also share our thoughts with everyone during this time. We’re proud of the office’s teamwork.


To continuing to view the Health Department’s most updated coronavirus info (including advice on procedures and how best to stay healthy), see:


·        Health Topic: DOHMH - Coronavirus


Useful Links

Federal Courts

NYS Courts  See below for instructions to receive automatic updates


OEM Mayor's Office for People with Disabilities

CitiServe Outlook Web Access

CE Manager

Disaster Response FAQs


Outlook Web Access (Email)


Citrix (including Law Manager, CityTime, and FileSite)



Additional Tech Instructions

Outlook Web Access

Your username is NYCLAW\[your Law Department username].  Example: NYCLAW\jdoe

Your password is your Law Department password.


As of Wednesday, March 18th, the Law Department now has additional Citrix capacity. Divisions/Units no longer have dedicated Citrix timeslots. If you require Citrix credentials, please contact your supervisor. The IT team will issue Citrix credentials and instructions to those who requested. Please do not call the HelpDesk regarding Citrix the status of credentials.